3 Myths About VoIP

3 Myths About VoIP

VoIP technology, or Voice Over Internet Protocol, has revolutionised how businesses communicate. However, despite widespread adoption since the ’90s, misconceptions still surround it. Small and medium-sized businesses (SMBs), in particular, stand to gain significantly from Voice over IP but often hesitate due to outdated beliefs. So, let’s demystify three common myths about VoIP, making it easier for SMBs to make informed decisions.

Myth 1: VoIP Sound Quality is Bad

Early Voice Over Internet Protocol systems, admittedly, left much to be desired. Dropped calls, echoes, and poor sound quality were common complaints. Moreover, simultaneous activities like downloading a report could disrupt call quality. However, times have changed dramatically.

Today, the internet is faster and more reliable. VoIP technology has evolved and is now robust, offering crystal clear sound quality. Additionally, service providers encourage trial periods, allowing businesses to experience the advancements first-hand. So, the myth of VoIP’s poor sound quality belongs firmly in the past.

Myth 2: VoIP is too Technical

The acronym alone, VoIP, and its expansion to Voice Over Internet Protocol could seem daunting. It suggests a level of technical complexity that might deter some. But here’s the reality: VoIP is incredibly user-friendly.

Most businesses opt for hosted Voice over IP services. What does this mean for you? Simply put, the service provider manages the technical side of things. Your main task is ensuring you have a speedy internet connection and acquiring SIP (Session Initiation Protocol) phones. Beyond that, the intricacies of VoIP technology are handled by experts, making it accessible to all.

Myth 3: It’s Insecure over the Internet

Concerns about internet security apply to any data transmitted online, not just Voice Over Internet Protocol. However, the fear that VoIP is exceptionally insecure is unfounded. Just like emails and cloud services, Voice Over Internet Protocol uses stringent security protocols to protect your data.

It’s important to remember that security in the digital age is all about the measures put in place. Voice Over Internet Protocol systems are equipped with state-of-the-art security features, ensuring that your communications remain confidential and secure.

If you’d like to know more about the benefits of VoIP, talk to our friendly team at Advanced Technology today!

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