My experience with Advanced Technology has always been second to none, they have always been a great help, and always available when we need them. The techs are always on time, and friendly and courteous. Advanced Technology have always understood our needs and been flexible to this. I would recommend Advanced Technology to anyone.
I have had the pleasure to have been associated with Mark and the team at Advanced Technology for over 2 ½ years. They were fantastic in setting up my business network and have always been quick in providing back-up service whenever the need arises…I don’t think we could survive without them. Thank you
Advanced Technology is blessed with an incredible leader. Mark is a very loveable and fun team player with a contagious personality. His organizational skills are outstanding and he has incredible knowledge of IT. Thank you for your contribution, your energy and laughs. Was a pleasure to work with you. We hope to see you again soon.
Merging three businesses is never easy, especially when each have their own phone and computer systems, and there are some components that you absolutely need to keep alive” says PT. “Advanced Technology took on the challenge and they went out of their way to make the transition as simple as possible for us, considering all our requirements until the new shop was set-up exactly the way we wanted it.
Their service didn’t end after we set up, they currently provide outstanding tech support whenever we face an issue with our phones or computers and have also started servicing the fire equipment at our Homebase store. We really feel they are taking care of our business technology so that we can concentrate on what we do best.
This review is 100% legitimate. I use these guys to manage my company’s IT needs. These guys know how to give good service. They bend over backwards to make sure that any problems are rectified ASAP. The IT guys employed are amongst the cleverest IT professionals I have ever come across. They absolutely blow me away with how clued up they are in all respects of IT technology. There is nothing that these guys can’t seem to fix and most importantly – they actually seem to enjoy a tricky IT problem! VERY HIGHLY RECOMMENDED!!
Advanced Technology have been looking after our IT services here at Ernie Burnett Plumbing for many years. The IT team is very knowledgeable and puts computer jargon into understandable terms. The services provided have been very reliable and their support is nothing short of amazing.
In recent times, we were unfortunately hit by Cryptolocker, Nick did an amazing job in helping to resolve the issue and get our systems back online and continues to assist us when a problem arises.
We are grateful for the support we have received from the Advanced Technology team and we look forward to continued support in the future.
Your Church have been clients of Advanced Technology for over 6 years now and we can’t recommend them highly enough. They are obsessed with customer satisfaction and tailored our whole system to meet our needs.
Mark and his staff are our #1 service provider for responsiveness, efficiency and value. In our business, a single day without functional IT can cost tens of thousands of dollars. As such Advanced Technology are a critical partner in our commercial success.
For us maintenance of our IT platforms is a key priority. After experiencing a lot of troubles with other computer companies we asked Mark Pelt from Advanced Technology to upgrade and service our network. The initial upgrade was both complex and critical to our practice management software. Since our positive experience with Advanced Technology we have recommended them to numerous local clients who have all given positive feedback regarding prompt attendance and courteous service.
We found Mark after trawling through several computer companies who put out the immediate problem. Mark looked at our ‘system’ and suggested so many ways to improve. Now we are streamlined and connected wherever we go. It is now a professional system. Updates and errors are monitored and addressed remotely. Stacey is our lovely A.T. representative and is very patient, knowledgeable and helpful. She comes to our rescue regularly!
I manage an outbound call centre in Coffs Harbour, running 16 VOIP phones. I’ve been dealing with Tom and his team at Advanced Technology for almost two years now. As well as being friendly, efficient and reliable, they are super-responsive when things go wrong – which is exactly what you need when your phones are down!
In particular, Advanced Technology fixed a huge IT/telephone problem (of someone else’s making) that at one stage threatened to cripple our call centre. Tom’s team devoted considerable and immediate resources to sourcing the problem, and then suggested an excellent and highly robust solution which has stood us in good stead ever since.
We have also since switched to their NBN-based telecoms provider, with cost savings and (to date) perfect reliability.
For all these reasons, I’m happy to recommend Advanced Technology to any business that relies on its telephones.
I would like to pass on to Advanced Technology our thoughts since we have selected your business to provide IT support for us.
Coffs Harbour, Bellingen & Nambucca Community Transport is a not for profit organisation that provides transport for frail, aged, people with disabilities and the transport disadvantaged. We operate in 3 local government areas with a fleet of 38 vehicles and 80 volunteers and a core staff of 20.
The demand for IT has grown to a point where we operate our data base in the cloud, with our offices connected over the internet, backup systems and reporting systems for transport of NSW a priority. From our first interview to the present your business has given professional relevant advice and been able to deliver solutions to our many problems.
Your technicians have been on time and able to solve the mini computing disasters we have had. Your advice on upgrades has been taken and your staff have carried out the upgrades with minimal disturbance to our operations. I have no hesitation in recommending Advanced Technology to other businesses who are having computing issues, they will not regret the change.
As our business grows our IT challenges require significant attention to detail. The recent server upgrade and software changes implemented and managed by Advanced Technology have been highly successful and are allowing us to progress in the direction we need to go. The system has exceeded my expectations and I am very pleased to have ADVT on board! Our efficiency has now increased and our costs have lowered and that’s great for our business. Thanks to all the hard working and clever people at Advanced IT!
Quite simply, I recommend Advanced Technology to all my clients who are looking for personalised service, reliability and peace of mind when it comes to their business IT. Since Advanced Technology took over my business IT support, everything has worked as it should and my computer problems are now a thing of the past!
Advanced Technology provide us with outstanding service. Their knowledge of technology left us with a feeling of confidence and control. Advanced Technology provides us with hardware and software purchasing assistance, ongoing relevant IT advice and is always available and reachable before, during and after specific projects. They quickly proved that they value our business and always followed up promptly to our inquiries. We highly recommend Mark and his team.
Advanced Technology has handled our IT Computer Support for the past couple of years.
Whenever I call up, Daniel or the IT team, will normally resolve our issue on the spot or by close of business that same day.
Having a technician, a call away is a great peace of mind and allows us to focus on running our fast paced business.