For some IT service providers that operate at an hourly rate, proactively monitoring their client’s networks can be a challenge. Most small business owners in Coffs Harbour know to get the most out of their network, it must be maintained and monitored. However, when an hourly fee is involved and everything seems to be running well, proactive maintenance may be put off.
Proactively monitoring and maintaining your network will improve productivity, increase the reliability of your systems and could even save IT support costs.
Proactively Monitoring and Maintenance Plans
- Server event log monitoring
- Antivirus updates and system health monitoring
- Monitoring on-site or remote backup status
- Monitoring firewall activity & hack/spam attempts
- Monitoring system bottlenecks
- Monitoring applications
- Real-time inventory
- Active remote support
The Main Benefits of Proactively Monitoring Your Network
1. Disaster prevention
Most IT problems display some warning signs before becoming a major issue, but if left unchecked could quickly turn into a crisis situation. Moreover, there could be serious and possibly unrecoverable losses to your company. Proactive monitoring gives us the ability to see and prevent unexpected emergencies.
2. Improving productivity
Besides being able to potentially save your company from disaster, proactive monitoring will also improve your company’s performance. Moreover, proactively monitoring the performance of equipment prevents it from deteriorating to the point where the device is no longer usable or functional. In addition, we help you improve your productivity. We closely examine inventory reports for inadequate or outdated equipment and applications. We then perform necessary upgrades before productivity can suffer.
3. Proactively Monitoring is Taking Charge
Monitoring is performed 24 hours a day, 7 days a week, 365 days a year. Our IT technicians get immediately notified whenever something occurs that needs attention.
Importantly, with proactive monitoring, we can identify and correct small problems early, before they develop into larger issues. At Advanced Technology we provide our clients with useful feedback which enables them to be in control of their IT setup.
4. Saving Money
Averaging out hourly support costs long-term and then accounting for the good and the bad times, the average monthly cost should be somewhat reasonable for both the consultant and the customer. After all, just imagine how devastating a large invoice caused by a disaster can be to a client who has already suffered from financial stress and downtime. Forward thinking and a solid strategy by your IT company can easily prevent this from happening.
Finally, when considering the benefits, the active prevention of major disasters and the convenience of a flat-rate fee, proactively monitoring your networks can easily be justified as a valuable and cost-effective solution.
