Fast IT Support

Running a business is challenging at the best of times. We are by your side with lightning-fast Business IT support.

Get the ball rolling

Our simple process

  1. Contact us on ph: (02) 6699 3388 with any computer problem your business has as they occur, or make use of our customer exclusive help desk email to get to the front of the queue.
  2. One of our friendly, expert technicians will assess the severity of the problem and determine a course of action to get the issue fixed asap. We understand the implications of “down-time” to your business.
  3. Depending on the nature and severity of the problem, our technician will either fix it remotely or make arrangements to attend to the matter at your workplace at the earliest possible time. We pride ourselves on personalised service and try to resolve the issue with clear communication and a minimum of fuss!
  4. To ensure that the problem doesn’t occur again, we determine the source of the issue and make any adjustments or recommendations in a proactive manner. Our passion is ensuring the ongoing reliability, security and integrity of your business technology and computer systems.
  5. Our technician provides any necessary training to reduce the chances of the same problem occurring again in future.

Fast IT Support

IT Support Services We Provide

  • Cloud Computing
  • Backup Services
  • Software Support
  • VoIP Services

Business IT Support

We are by your side

Running a business is challenging at the best of times.

Throw in computer issues, down time, and delays waiting for your IT tech to attend to the issue and stress levels go through the roof – and dollars are rolling straight out of your front door.

That’s where we come in:

For starters, we monitor your systems all the time to detect errors before they can impact productivity.

We ensure system updates are performed regularly outside of business hours to avoid disruptions to your day.

We are aware of the age of every item in your network and will make recommendations to upgrade and replace machines before they can cause trouble.

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Coffs Harbour IT Consulting

Your IT Support Team

Our Consultants

We take the time to sit with you and plan improvements to your systems and review the plans every 3-6 months to ensure your network stays compatible and efficient with changing and emerging technologies.

Should you or your staff encounter any difficulties or break downs on their PCs, we are never far away.

A call for help desk support can be lodged in three ways: through our icon on your desktop, by email, or in urgent cases by phone.

A whole lot of support and peace of mind for a fixed monthly rate.

We value our clients’ feedback

What our clients say…

Tech News

Coffs Harbour IT Support news from our team straight to yours.

These articles cover a variety of subjects areas from Coffs Harbour business IT to phone systems and cyber security. There is something for everyone, enjoy!