Need computer tech support? Try these techniques first

Need computer tech support? Try these techniques first

Computer issues can be frustrating. Especially when you think you might need computer tech support to sort them out. Luckily, this isn’t always the case. A lot of computer problems can be fixed quickly by following a few simple steps before you make the call. Here’s a quick guide on how you can fix some common issues yourself.

The first Big Fix to try before calling Computer Tech Support

Yep, you guessed it – turn it off and back on again. Yes, this much maligned and parodied piece of advice really does work a lot of the time. Rebooting allows your computer to sort itself out and put everything back in order. If you’re lucky, the issue will be resolved and you can carry on.

Common issue number 1 – Slow computer

This is probably the most common complaint. Not surprisingly, it usually manifests exactly when you’re in a rush to finish an important project. Multiple clicks result in lots of whirring sounds and spinning egg timers on the screen that never stop. So, what to do about it? First, ascertain if it’s actually your computer or the internet connection that’s the source. Try running speedtest.net to rule out the internet speed as an issue.

Hard drive space is low

Next, check for disk space. Modern operating systems need room to perform. Therefore, if your computer is stuffed full, then it will definitely cause it to room slow. If you’re competent, go ahead and delete or move files. If not, at least you’ve already identified a potential problem when you call computer tech support.

Too slow to boot up

Another common complaint is a way too slow boot time. Again, this can be caused by too much stuff on the computer and too many programs loading at start up. Try Microsoft’s System Configuration tool. This can help you deactivate unwanted programs from the boot cycle and really speed things up.

Common issue number 2 – My program won’t work

There are a few possible reasons for this. If your computer is new, bear in mind that some older programs won’t work with newer operating systems. Also, look out trying to run a 64-bit program on a 32-bit system, it’s not going to happen. Fortunately, Windows 10 has a handy built-in compatibility checker you can run.

Common issue number 3 – The printer won’t print

Look at this problem like you did with the PC. Restart and refresh. So, turn it off and back on again, then unplug and plug it back in to your system. Next, have a look at the Print Queue.

You do this by double-clicking the printer icon on the corner of the desktop. It’s often best to delete any jobs in the que and start again. Also, make sure a job isn’t set to print offline.
Lastly, if you still have problems, download new drivers for your printer and install them.

It might be time for computer tech support..

Finally, if you still have issue after this basic trouble-shooting, there’s always tech support. It’s important that you recognise your technical limitations and call the experts at the right time. After all, you don’t want to cause voided warranties or expensive system repairs by going too far.

For fast and effective computer tech support, contact the friendly folks at Advanced Technology today
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