I was very impressed with the responsiveness and capabilities of the team. They worked hard to resolve the issues that caused severe problems throughout the event. Tom and Alex provided a very professional service and I am thankful for their support.
Matt Carter
Frontier Network
Quite simply, I recommend Advanced Technology to all my clients who are looking for personalised service, reliability and peace of mind when it comes to their business IT. Since Advanced Technology took over my business IT support, everything has worked as it should and my computer problems are now a thing of the past!
Phillip Thomson
Human Mover
Alex and Petnoy were great and we were all impressed with Petnoy’s customer service. He really picks up on what is needed.
Kathryn Wood
Dorrigo Rainforests Centre
I manage an outbound call centre in Coffs Harbour, running 16 VOIP phones. I’ve been dealing with Tom and his team at Advanced Technology for almost two years now. As well as being friendly, efficient and reliable, they are super-responsive when things go wrong – which is exactly what you need when your phones are down!
In particular, Advanced Technology fixed a huge IT/telephone problem (of someone else’s making) that at one stage threatened to cripple our call centre. Tom’s team devoted considerable and immediate resources to sourcing the problem, and then suggested an excellent and highly robust solution which has stood us in good stead ever since.
We have also since switched to their NBN-based telecoms provider, with cost savings and (to date) perfect reliability.
For all these reasons, I’m happy to recommend Advanced Technology to any business that relies on its telephones.
James Packer
Jetty Research
Mark and his staff are our #1 service provider for responsiveness, efficiency and value. In our business, a single day without functional IT can cost tens of thousands of dollars. As such Advanced Technology are a critical partner in our commercial success.
Sean Martyn
Principle Focus
Your Church have been clients of Advanced Technology for over 6 years now and we can’t recommend them highly enough. They are obsessed with customer satisfaction and tailored our whole system to meet our needs.
Tony Sands
Your Church
Our business started many years back as Advanced Technology and Newport Business Systems. After sharing the office space at Newcastle Drive for many years we realized we share more than just the premises: We shared a passion for proactive customer support, technological expertise and a streamlined, no-nonsense approach to business technology. The next step was obvious and in June 2013 we merged into Advanced Technology, now offering businesses on the Coffs Coast an extensive range of business systems all under one roof.
Given the ongoing changes in the communications industry, the Advanced Technology team of Accredited Technicians remain committed to professional development in order to remain at the forefront of new, state-of-the-art technologies and market developments.
